General
In accepting these terms and conditions, if you are purchasing alcohol, you are confirming that you are over the age of eighteen (or the stipulated age in the country of purchase) and legally allowed to purchase alcoholic drinks.
Beer Mania aim to ensure that the prices shown on our website are correct. In the event an error does occur, Beer Mania will make every effort to contact you to confirm if you would like to proceed with the order at the correct price.
Beer Mania may terminate, change or suspend any part of this site, including any content, features or availability, at any time and at our discretion.
Beer Mania may change any part of these terms and conditions. It is your responsibility to check if changes have been made. Your continued use of this site after any such changes are posted will constitute your acceptance of the changes to these terms. Major changes in our operation Beer Mania will post on the home page.
Beer Mania has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, Beer Mania takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.
Beer Mania shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website. All text and graphics on this website, unless specified, are directed solely at those who access the website.
Beer Mania assumes no responsibility whatsoever for any links to the Internet or other third party website's from its website. Once you activate these links you will leave this website and Beer Mania will not be responsible, or liable, for the content of any other website on the Internet to which you may visit from its site. However if a link from our site is offensive or is not connecting properly please contact us and Beer Mania will rectify.
Beer Mania encourages other persons and sites by providing hypertext or other links to Beer Mania website (home page) from their website or from a third party's website. For more information please contact us.
Delivery
Your signature and printed name (or an agreed substitute) at the point of delivery acknowledges receipt of the goods. Please ensure that you are available to receive your goods on the day of delivery.
The prices shown for goods on the site don't include delivery these are shown separately. Delivery charges are based on orders to the local area only. Orders placed from areas outside the local area may be required to pay an additional fee. In this instance Beer Mania will inform you prior to shipping the order.
Please ensure any special delivery instructions are entered into the appropriate field on the checkout page. Failure to do so will hold up your delivery.
If no one is at the delivery address: The transport company guaranties 3 (three) delivery attempts, after which, the parcel will be sent back to Beer Mania and there is no refund of money or product. The parcel can be ship again but this will incur a second transport cost.
Our couriers generally do not leave parcels at the specified address without collecting a signature. If you choose to include delivery instructions requesting that a parcel be left at your address if you are not present, Beer Mania can include these instructions on your parcel. However, Beer Mania are unable to guarantee these will be carried out. Should your instructions be followed and the parcel goes missing, Beer Mania cannot accept any responsibility for your loss.
If you choose to place your order over the 'phone, Beer Mania cannot be held responsible for any mistakes in noting down your address and details. Please be aware that ordering over the telephone or by any other means will not bypass our Internet ordering system. Beer Mania will simply enter the details onto our website ordering system for you.
Beer Mania try very hard to dispatch orders on or before the date Beer Mania estimate during the checkout process, but Beer Mania cannot guarantee delivery on a particular date. Beer Mania are only able to offer the wide range Beer Mania do because Beer Mania operate a "Just in Time" system on many products and rely on our suppliers to deliver items to us correctly within the estimated time after you have placed the order.
Delivery outside the Europe
Delivery outside of the EU may have to pay local import duty or other taxes. Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be.
Please consult your local customs office for more information.
Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to Beer Mania, shipping cost will be deducted from your refund.
Prices & Payment
All prices are quoted in euros and are per case, as marked. The prices include VAT (Value Added Tax at the current local rate) unless otherwise specified. Delivery charges are shown separately.
Beer Mania accepts payment by Visa and MasterCard through a secure payment system. we are using the Ogone international on-line payment system.
For more information about Ogone check out their site.
Returns, Breakages, Refunds & Cancellations
Although Beer Mania hopes the customer will be pleased with his/her order, there may be occasions where it is necessary to return an order. Beer Mania endeavours to keep this process as simple as possible.
RETURNS
Beer Mania accepts returns and gives refunds only where the goods have not been opened or damaged. The customer will have to pay all shipping cost. (except where the goods do not comply with statutory requirements).
BREAKAGES
If bottles are broken or damaged in transit, the damaged goods should not be returned to us. We refund only the broken or leaked bottles plus a proportion of the transport costs (example. For a delivery to the USA, 31.5kg = 125€, if 2 bottles are damaged and each bottles weight is 0.7kg, then 125 / 31.5 =3,96 * 1.40 = 5,54€ )
REFUNDS
Once agreed, refunds will be paid within 30 days of the customer contacting us, providing all other terms and conditions have been met.
It is not our normal policy to accept returns or to agree to give full refunds for no apparent reason. In the rare and exceptional circumstances when Beer Mania does so agree, it will be entirely at our own discretion, and must include return of products that have not been opened or damaged.
Beer Mania can only credit you after we have received and inspected the good in our warehouse.
CANCELLATIONS
Once an order has been placed and dispatched it can not be cancelled.
CHANGE OF MIND
(Belgium Only) , The customer has the right to inform the supplier that he/she wishes to cancel the purchase, without penalty and without stating any reasons, within 8 working days starting from the day after the day of delivery of the order or the conclusion of the contract.
Limitation of Liability
Beer Mania shall not be liable to pay any compensation to the customer, other than any refund as provided above. In particular, but without limitation, Beer Mania shall not be liable to the customer for loss of profit, damage to goodwill, or any indirect or consequential loss or damage arising out of any damage, defect, negligence or other failing on our part, unless (a) the customer has expressly made us aware in writing of the nature and extent of the loss or damage which he/she may suffer in such a situation, and (b) Beer Mania has expressly confirmed in writing that Beer Mania accepts liability for such matters.
Alcohol & the Law
Beer Mania won't sell alcohol to anyone who isn't 18 years old or the correct age in the country of delivery. By placing an order the customer confirms that he/she is at least 18 years old.
If the customer is buying alcohol as a gift, he/she and the recipient must both be eligible to buy alcohol in the country of delivery.
If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the alcohol is unable to produce appropriate ID, unfortunately our couriers will be unable to leave the alcohol.
Data Protection
Beer Mania conforms to Data Protection regulations.
When an order is placed, Beer Mania needs to obtain the customers name (and delivery name if different), email address, billing address (and delivery address if different), contact 'phone number. This information enables usto accurately process and fulfil your order, and to confirm your order by email. Beer Mania will record which products you are interested in and which products you purchase.
Beer Mania monitors customer traffic patterns and site usage to help us further develop the website.
Applicable law and competent jurisdiction.
Contractual relations between the Customer and Beer Mania shall be governed by Belgian law.
In the event of dispute between the Customer and the Company, the courts of Brussels shall be solely competent.